FAQs

Can I talk to you first to see if you are a good fit?

Yes! In fact, we would like to connect over the phone before we start working together. We provide a free 15 min phone consultation to ensure that we are a good fit.  This allows you an opportunity to ask questions about how I will work with your individual issues.

How does payment work?

Fees are collected the day of your appointment and you can pay with credit card, HSA, or bank transfer. 

Do you take insurance?

At this time, we do not accept any insurance, which allows us to provide the type of comprehensive care that we believe is most beneficial to help you feel better faster. We are happy to provide you with an invoice, which you can submit directly to your insurance company for reimbursement if you have out-of-network coverage.

How do out-of-network benefits work?

If your insurance company offers out-of-network benefits, they will reimburse you for some or all of the cost of our sessions. The best way to find out about coverage is to call your insurance company directly and ask the following:

  1. Do I have mental health insurance benefits?

  2. Does my insurance cover out-of network providers? If so, what is the percentage of reimbursement?

  3. What is my deductible and has it been met?

  4. How many sessions per year does my health insurance cover?

We are happy to assist you in coordinating out-of-network benefits with your insurance company.

What is your cancellation policy?

Cancelled sessions require at least 48 hours notice by phone or email. Cancellations within 48 hours will incur the full session fee. Please note that insurance companies do not reimburse the cost for missed appointments.

What is the first session like?

Initial evaluations are scheduled for approximately 60 minutes. This appointment is an extensive conversation consisting of questions about your current concerns, your past and what your goals are for treatment. At the end of the first session, we will provide you with recommendations, which may involve talk therapy, traditional psychiatric medications, alternative treatments, or a combination of these interventions.

What if I already have a therapist?

We are happy to work collaboratively with your current therapist. If we work together in this way, we believe in getting to know you beyond the symptoms that we are treating with medications. With your permission, we will keep in close communication with your therapist to ensure that we are putting our minds together to provide you with the best care possible.

What if I don’t have a therapist?

Presently, Jill has openings for therapy patients or we can refer you out to a therapist in our trusted network. Many of Jill’s existing patients choose to work with her as their primary provider for a combination of therapy, medication management, and alternative treatments.

What type of alternative treatments do you recommend?

We incorporate elements of meditation, nutritional counseling and holistic medicine with psychotherapy and conventional medications to help you achieve overall wellness. For example, we may recommend herbs or supplements in lieu of or in addition to traditional psychiatric medications. We encourage regular exercise, healthy sleep habits and proper hydration. We may also refer you to one of my colleagues for complementary treatments, such as: massage, acupuncture, chiropractic adjustment, and personal training.

“Jill has been an incredible provider and person to know. Kind, personable, and there when you really need her, I am so thankful I’ve been able to work with her!”

Alyssa C.